New staff/ Exit staff
The Resignation of Key Personnel or start of New Personnel is Often an Anxious Time
Are you full prepared for a key staff member leaving the organisation? What are the risks involved?
Is everything they know, all their responsibilities, knowledge of systems stored and easily accessible for other people to make sure that services and processes can continue as normal?
Succession of any key staff member all too often becomes at best an exercise in damage control and at worst an unseemly scramble that can hurt an organisation and lead to unnecessary internal chaos, workload of remaining staff and in worst case it has a negative effect on customers or destroy shareholder value.
Organisations that do not adequately plan for succession for key staff members leave themselves open to instability, internal politics, rumors, and the potential loss of the highest performers. So why doesn’t succession planning get the attention it deserves? Is there a better way to manage the situation, since nothing is more certain than staff leaving the business and the problem is never going to go away.
The solution is information and communication - clearly documented procedures that allow any newcomer to immediately understand and implement your businesses processes. As many companies have found, this is not as easy as it seems. Usually it begins with good intentions and everyone contributes valuable information that is collated into various documents, often in the form of a policies and procedures manual.
But this is where the complications begin. How do you keep it current? How do you distribute it and ensure that outdated procedures are deleted? If one small thing needs updating, do you re-issue everything or wait till there are further changes and do them all at once? And what happens if the person looking after the manual leaves?!
‘Mavim Rules' software answers all these questions and streamlines your business like you never thought was possible. Mavim Rules become a knowledge retention tool and your employees simply map out the processes of their job descriptions, and their knowledge becomes a ‘living document' i.e. one that, because of the way the software is designed, is always current, is easy to work with and is accessible to anyone you want it to be, no matter where they are.
- Contact us now for a free Risk Management consult (worth $ 500) or to receive a factsheet
- Or attend one of the workshops in your area
